Case Administrator

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We have an excellent opportunity for an experienced Administrator to join an established professional services business based in Clevedon.  Working within a small team you will take care of a portfolio of medical cases, taking full responsibility for all the associated administration and communication for each case.

This opportunity offers a salary of £20-23k per annum and you will be working 9am-5pm Monday to Friday with hybrid working available. There is parking onsite for when going into the office.

Key Responsibilities for this role are;

  • Liaising with different parties (hospitals, doctors, patients, solicitors) to book in appointments, ensuring full appointment information is shared between all relevant parties in accordance with service level agreements
  • Ensuring patients attend their appointments, re-arranging where necessary
  • Manage external resources, ensuring good service levels within set budgets
  • Ensure a consistently high level of service and communication at all times with all parties
  • Monitor service levels and ensure client satisfaction with external agents
  • Plan and prioritise your own workload

The successful candidate will possess good communication, interpersonal and organisational skills. In addition the candidate will be a self-starter with the determination to offer an excellent quality of service and achieve the objectives of this role under pressure.

Change Recruitment Services Limited provides services as an Agency and an Employment Business, and is committed to equal opportunities for all candidate

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23 June 2022
North Somerset, Clevedon


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