Change Recruitment are currently looking for an IT Technician to join a well respected manufacturing organisation based in Somerset. This role will be responsible for end-user desktop support as well as working on projects to modify/repair IT infrastructure. As such you will need to have experience working in a Technician, Help Desk or similar role.
Key Responsibilities include:
- Respond to tickets assigned by the Help Desk system
- Diagnose and resolve complex desktop issues for end-users; to include software, hardware and peripherals.
- Install, configure, test, maintain, monitor and troubleshoot end-user desktop hardware, software and network.
- Liaises with desktop end users to provide training and support on all issues.
- Maintenance of desktop and network device inventory.
- Participate in identifying infrastructure related issues.
- Collaborate with the Systems Administrators in optimising the network management and support the implementation of desktop and infrastructure projects.
- Liaise with other IT groups within the organisation or third-party support and PC equipment vendors.
The ideal candidate will hold recognised IT Support training and have excellent troubleshooting knowledge of PC/Laptop hardware as well as peripheral devices. You will also have extensive support experience within Microsoft Windows and Office 365 productivity suite.
This is a fantastic opportunity to continue to build upon your experience within IT Desktop Support within a growing organisation offering a competitive salary.
Change Recruitment Services (Taunton) Limited provides services as an Agency and an Employment Business, and is committed to equal opportunities for all candidates.