IT Support Technician

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 Here at Change Recruitment  we are currently looking for an IT Technician to join a well respected FMCG manufacturing organisation based in Somerset .  This role will be responsible for end-user desktop support as well as working on projects to modify/repair IT infrastructure.  As such you will need to have experience working in a Technician, Help Desk or similar role.

Key Responsibilities include:

  • Respond to tickets assigned by the Help Desk system
  • Diagnose and resolve complex desktop issues for end-users; to include software, hardware and peripherals.
  • Install, configure, test, maintain, monitor and troubleshoot end-user desktop hardware, software and network.
  • Liaises with desktop end users to provide training and support on all issues.
  • Maintenance of desktop and network device inventory.
  • Participate in identifying infrastructure related issues.
  • Collaborate with the Systems Administrators in optimising the network management and support the implementation of desktop and infrastructure projects.
  • Liaise with other IT groups within the organisation or third-party support and PC equipment vendors.

The ideal candidate will hold recognised IT Support training and have excellent troubleshooting knowledge of PC/Laptop hardware as well as peripheral devices.  You will also have extensive support experience within Microsoft Windows and Office 365 productivity suite.

This is a fantastic opportunity to continue to build upon your experience within IT Desktop Support within a growing organisation offering a competitive salary.

Change Recruitment Services (Taunton) Limited provides services as an Agency and an Employment Business, and is committed to equal opportunities for all candidates.

3 August 2022
IT Support
Somerset, Wellington


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